Best Business Phones Of 2020

In today's fast-paced business environment, a reliable and efficient phone system is more than just a convenience – it's a necessity. For value-conscious shoppers, choosing the right business phone in 2020 meant balancing functionality, features, and cost-effectiveness.

This review aims to guide those seeking the best business phone solutions, focusing on practical considerations and delivering analytical insights to empower informed decisions.

Why Your Business Phone Still Matters

While email and instant messaging have become ubiquitous, the phone remains a crucial communication tool for businesses. It offers a direct and personal connection with clients, facilitates internal collaboration, and provides a platform for immediate issue resolution.

A well-chosen business phone system can improve customer service, enhance productivity, and contribute to a professional image.

Shortlist: Best Business Phones of 2020

Here's a curated list of top business phones from 2020, tailored to different business needs and budgets:

• For the Budget-Conscious Startup: Grandstream GXP1760
• For the Growing Small Business: Yealink T46S
• For the Enterprise User: Polycom VVX 450
• For the Mobile Professional: Mitel 6940

Detailed Reviews

Grandstream GXP1760

The Grandstream GXP1760 is an excellent choice for startups and small businesses seeking a feature-rich phone at an affordable price. It offers six line keys, a clear LCD screen, and dual Gigabit ports for fast network connectivity.

With support for Power over Ethernet (PoE), installation is simplified. It balances cost and performance admirably.

Yealink T46S

The Yealink T46S is a mid-range phone that offers a great balance of features and performance. Its high-resolution color display, Gigabit Ethernet ports, and support for up to 16 SIP accounts make it suitable for growing businesses.

The T46S also features a USB port for connecting Bluetooth headsets. It includes a robust suite of call management features.

Polycom VVX 450

The Polycom VVX 450 is designed for enterprise users who require advanced features and exceptional voice quality. It boasts a large color display, 12 line keys, and Polycom's HD Voice technology for crystal-clear calls.

The VVX 450 integrates seamlessly with various UC platforms. This makes it a versatile option for large organizations.

Mitel 6940

The Mitel 6940 is a high-end phone targeted at executives and mobile professionals. It features a large touchscreen display, integrated Bluetooth, and dual Gigabit Ethernet ports.

The 6940 offers advanced call management features, including support for multiple lines and conferencing. It is optimized for use with Mitel's UC platform.

Side-by-Side Specs and Performance

The below table provides a comparison of the key specifications and performance scores for each phone:

Note: Performance score reflects the phone's overall capabilities and features. Value score represents the balance between performance and price.

Practical Considerations

Before making a purchase, consider the following:

• Number of Users: Ensure the phone system can accommodate your current and future needs.
• Features: Identify the essential features for your business, such as call forwarding, conferencing, and voicemail.
• Compatibility: Verify that the phone is compatible with your existing phone system or VoIP provider.
• Budget: Set a budget and stick to it, but don't sacrifice essential features for cost savings.
• Ease of Use: Choose a phone that is easy to set up and use, with a user-friendly interface.
• Scalability: Select a system that can grow with your business.

Do not undervalue the importance of user-friendliness, especially when considering a large deployment.

Key Takeaways

Selecting the best business phone in 2020 involved carefully evaluating your specific needs, budget constraints, and desired features. The Grandstream GXP1760 offered a budget-friendly entry point, while the Yealink T46S provided a solid balance of features and performance.

For enterprise users, the Polycom VVX 450 delivered advanced capabilities, and the Mitel 6940 catered to executives with its premium features. Remember to weigh the practical considerations discussed to make an informed decision.

Ultimately, the right choice depends on your unique business requirements and priorities.

Ready to Upgrade Your Business Phone System?

Take the next step towards improving your business communications. Assess your needs, compare the options, and choose a phone that aligns with your goals.

Visit the manufacturer websites or contact a reputable vendor to learn more and request a quote.

Frequently Asked Questions (FAQ)

Q: What is VoIP, and why is it important?

VoIP (Voice over Internet Protocol) is a technology that allows you to make phone calls over the internet instead of traditional phone lines. It's important because it can be more cost-effective and offer advanced features compared to traditional phone systems.

Q: How do I choose a VoIP provider?

Consider factors such as pricing, features, reliability, customer support, and integration with other business tools. Read online reviews and compare different providers before making a decision.

Q: What is PoE, and why is it useful?

PoE (Power over Ethernet) allows you to power your phone through the same Ethernet cable that provides network connectivity. This simplifies installation and reduces the need for separate power adapters.

Q: How many lines do I need for my business phone?

The number of lines you need depends on the size of your business and the volume of calls you receive. As a general rule, you should have at least one line for every three to five employees.

Q: What is HD Voice, and why is it important?

HD Voice, or High Definition Voice, refers to technology that delivers clearer and more natural-sounding voice calls. It improves communication and reduces misunderstandings.