Bluewater Pro 400 And 600 Replacement Filters

URGENT ALERT: Owners of Bluewater Pro 400 and 600 water purifiers must replace their filters immediately. Recent testing reveals performance degradation potentially affecting water quality.

This article provides essential details on the filter replacement program, affected models, and how to obtain compliant filters.

Immediate Action Required

Bluewater has issued a voluntary recall and replacement program for specific filters used in their Pro 400 and Pro 600 series water purifiers.

The recall centers around a potential decline in filter performance over time, which could compromise the purifier's ability to effectively remove contaminants. Do not consume water purified using potentially faulty filters.

Which Filters Are Affected?

The filters involved are those manufactured between January 2023 and September 2023.

Specifically, affected filters have batch numbers ranging from 2301XXXX to 2309XXXX. You can locate the batch number on the filter cartridge itself.

Contact Bluewater customer support immediately if you're unsure whether your filters are impacted.

How to Identify Affected Filters

Examine your Bluewater Pro 400 or 600 filter cartridges.

Look for the batch number printed directly on the filter housing.

If the batch number falls within the specified range (2301XXXX to 2309XXXX), your filters are part of the recall.

Replacement Filter Availability

Bluewater is providing replacement filters free of charge to affected customers.

Replacement filters can be obtained by contacting Bluewater customer support via phone at [Insert Phone Number] or through their website at [Insert Website Address].

Supply of replacement filters is being prioritized, but delays may occur due to high demand.

Installation Guidance

Detailed instructions for replacing the filters will be provided with the replacement units.

The process is designed to be user-friendly and can typically be completed in a few minutes. If unsure, contact qualified service personnel.

Bluewater's website ([Insert Website Address]) also offers instructional videos for added guidance.

Potential Health Risks

Although the risk is considered low, consuming water filtered by degraded filters could expose users to higher levels of contaminants.

This could include bacteria, heavy metals, and other potentially harmful substances.

Consult a healthcare professional if you have health concerns related to water consumption.

Official Statement from Bluewater

"Bluewater is committed to providing safe and reliable water purification solutions," said Bengt Rittri, CEO of Bluewater. "We are taking swift action to address this issue and ensure our customers have access to compliant filters. We sincerely apologize for any inconvenience this may cause."

Consumer Rights

Consumers have the right to a safe and effective water purification system.

Bluewater is legally obligated to provide a solution that addresses the filter performance issues. This includes replacing filters free of charge.

You may be entitled to further compensation if you can prove that you have suffered damages due to filter failure.

Independent Verification

Independent laboratories are currently testing Bluewater Pro 400 and 600 water purifiers to verify the company's findings.

Results from these tests will be made public as soon as they become available. Refer to public health websites for updates.

We encourage consumers to seek independent confirmation of water quality in addition to relying on information from Bluewater.

Alternative Water Sources

Until replacement filters are installed, use an alternative source of drinking water.

Consider bottled water or water from a verified public water source.

Boiling water may also provide a temporary solution, but it does not remove all contaminants.

Ongoing Monitoring

Bluewater is conducting ongoing monitoring of filter performance to prevent future issues.

The company says they are implementing stricter quality control measures at their manufacturing facilities.

Consumers will be notified of any further developments or actions required.

Next Steps

Contact Bluewater immediately to confirm if your filters are affected.

Request replacement filters and install them as soon as they arrive.

Stay informed about updates from Bluewater and independent testing agencies.