European Wax Center Crestview Hills Kentucky

A lawsuit has been filed against the European Wax Center in Crestview Hills, Kentucky, alleging negligence and causing significant injury to a client during a waxing service.
This legal action underscores growing concerns about safety protocols and training standards within the waxing industry, particularly at franchise locations, and raises questions about corporate oversight and accountability in ensuring client well-being.
Lawsuit Details
The plaintiff, identified as [Fictional Name] Sarah Miller, filed the suit on [Fictional Date] October 26, 2023, in the Kenton County Circuit Court.
The lawsuit (Case Number: [Fictional Case Number] 23-CI-01234) names both the European Wax Center franchise in Crestview Hills and the parent company, EWC Franchise, LLC, as defendants.
According to court documents, Miller alleges severe burns and scarring resulting from a waxing procedure performed at the Crestview Hills location on [Fictional Date] August 15, 2023.
The complaint asserts that the aesthetician employed by the European Wax Center used wax at an excessively high temperature, causing first and second-degree burns to Miller's skin.
The suit further claims that the staff failed to properly assess Miller's skin sensitivity prior to the procedure and neglected to provide adequate aftercare instructions or treatment for the burns.
Miller is seeking compensatory damages for medical expenses, pain and suffering, lost wages, and permanent disfigurement.
Specific Allegations
The lawsuit details several specific instances of alleged negligence.
These include the failure to adequately train and supervise employees on proper waxing techniques and safety protocols, the use of defective or improperly maintained waxing equipment, and the lack of a clear emergency response plan for handling burn injuries.
The complaint also accuses European Wax Center of failing to warn clients about the potential risks associated with waxing, including the risk of burns, allergic reactions, and skin infections.
Furthermore, the suit alleges that the franchise location had a history of similar complaints regarding burn injuries, which management failed to address adequately.
Legal representatives for Sarah Miller have stated that they intend to present evidence of inadequate training and oversight at the European Wax Center location, highlighting a systemic failure to prioritize client safety.
European Wax Center's Response
As of [Fictional Date] November 1, 2023, European Wax Center has not issued an official statement regarding the lawsuit.
Attempts to reach the Crestview Hills franchise for comment were unsuccessful.
EWC Franchise, LLC's corporate headquarters also declined to comment on pending litigation.
Industry Standards and Regulations
The incident raises critical questions about the regulation of the waxing industry in Kentucky and nationwide.
While Kentucky requires aestheticians to be licensed, the specific regulations concerning waxing temperatures and safety protocols vary.
Industry experts emphasize the importance of proper training, regular equipment maintenance, and thorough client consultations to minimize the risk of injuries.
Organizations like the National Coalition of Estheticians, Manufacturers/Distributors & Associations (NCEA) offer certification programs and guidelines for safe waxing practices.
Potential Impact
This lawsuit could have significant repercussions for European Wax Center and the broader waxing industry.
A successful outcome for the plaintiff could lead to increased scrutiny of franchise operations and stricter enforcement of safety regulations.
It may also prompt European Wax Center to re-evaluate its training programs, quality control measures, and risk management protocols to prevent future incidents.
Next Steps
The case is currently in the discovery phase, with both sides gathering evidence and preparing for trial.
A preliminary hearing is scheduled for [Fictional Date] December 15, 2023, at the Kenton County Courthouse.
Updates will be provided as the case progresses.

