Hyundai Santa Fe Roof Cross Bars
URGENT: Owners of Hyundai Santa Fe vehicles are facing potential safety hazards due to defective roof cross bars. Immediate inspection and potential replacement are advised.
This article provides critical information regarding the safety recall and potential dangers associated with certain Hyundai Santa Fe roof cross bars, offering guidance for affected owners.
Safety Recall Issued for Hyundai Santa Fe Roof Cross Bars
Hyundai Motor America has issued a safety recall affecting specific model year 2019-2023 Hyundai Santa Fe vehicles. The recall focuses on aftermarket roof cross bars installed by dealerships or purchased separately.
The National Highway Traffic Safety Administration (NHTSA) recall number is 23V-842. The official recall was announced in December 2023.
What is the Issue?
The affected roof cross bars may not have been properly secured during installation. This can lead to detachment from the vehicle while in motion.
Detached roof cross bars pose a significant road hazard, increasing the risk of accidents and injuries for both the vehicle occupants and other drivers.
This poses an increased risk of a crash or injury.
Which Vehicles are Affected?
The recall impacts 2019-2023 Hyundai Santa Fe models. However, only vehicles equipped with the specific aftermarket roof cross bars are subject to the recall.
Owners should check their vehicle's Vehicle Identification Number (VIN) on the NHTSA website (www.nhtsa.gov/recalls) or the Hyundai website to confirm if their vehicle is affected.
Approximately 91,000 vehicles are estimated to be potentially affected by the recall.
How to Identify the Defective Roof Cross Bars
The problematic roof cross bars are typically identified by a specific part number. Contact your local Hyundai dealership to determine the part number of your cross bars.
Visually inspect the cross bars for any signs of loose fittings or damage. Compare your cross bars to images of the recalled parts provided by Hyundai or NHTSA.
If you are unsure, immediately consult a qualified Hyundai technician.
What Should Owners Do?
Affected owners will be notified by Hyundai via mail. Notification began in January 2024.
Do not attempt to repair or reinstall the roof cross bars yourself.
Schedule an appointment with an authorized Hyundai dealer as soon as possible. The dealer will inspect the roof cross bars and replace them free of charge, if necessary.
Hyundai's Response
Hyundai is committed to resolving this issue and ensuring the safety of its customers. The company has initiated the recall and is working closely with dealers to provide replacement parts and service.
Hyundai is providing reimbursement for owners who incurred expenses to remedy the defect prior to the recall notification, according to the reimbursement plan submitted to NHTSA.
Customer inquiries can be directed to Hyundai's customer service line at 1-800-633-5151. Refer to recall number 251 when contacting Hyundai.
Potential Consequences of Ignoring the Recall
Failure to address this recall could have severe consequences. Detaching roof cross bars can cause accidents, injuries, and property damage.
Ignoring the recall could also void certain warranties related to the roof cross bars or surrounding vehicle components.
Prompt action is crucial to protect yourself and others on the road.
Ongoing Developments
NHTSA and Hyundai are continuing to monitor the situation. Any updates or changes to the recall will be communicated to affected owners.
Stay informed by checking the NHTSA website and the Hyundai recall portal regularly.
Contact Hyundai customer service with any questions or concerns.
