What To Do When Stuck In Elevator
Elevator malfunctions can trigger panic. Being prepared and knowing the correct steps can make all the difference during a stressful and potentially dangerous situation.
This guide provides essential information for anyone trapped inside an elevator, emphasizing safety, communication, and practical actions to ensure a swift and secure resolution. Focus on staying calm and following these instructions while waiting for rescue.
Stay Calm and Assess the Situation
Your immediate reaction can significantly impact the outcome. Remain calm to think clearly and make rational decisions. Avoid any sudden movements.
Assess the elevator car. Check for any obvious signs of damage or malfunction, such as flickering lights or unusual noises. Take deep breaths to lower your heart rate.
Communicate Your Predicament
Communication is key. Locate the emergency call button or phone within the elevator car. Most modern elevators are equipped with one or both of these options.
Press the button or pick up the phone and clearly state your location within the building. Explain that you are trapped in the elevator and provide any additional details about the situation.
If the emergency phone is not working, use your cell phone to call for help. Dial 911 or the building's security or maintenance number. Be prepared to provide your exact location and describe the elevator's location, for example, "elevator number 3 on the 10th floor."
Don't Attempt to Force the Doors Open
This is extremely dangerous. Never attempt to pry open the elevator doors yourself, as it can lead to serious injury or even death. According to the Elevator Escalator Safety Foundation, unauthorized attempts to escape an elevator are a leading cause of elevator-related injuries.
The elevator shaft contains numerous mechanical components that pose a threat if accessed improperly. Wait for qualified professionals to handle the situation.
Wait for Professional Help
Once you have notified emergency services or building management, remain inside the elevator and wait for trained personnel to arrive. Be patient and avoid taking any action that could further jeopardize your safety.
Try to conserve your cell phone battery. Limit phone calls to essential communications with emergency responders or loved ones to inform them of your situation and expected rescue time.
If you're trapped with other people, maintain open communication to alleviate anxiety. Reassure each other and work together to stay calm and informed.
What to Do if the Elevator Starts Moving Again
If the elevator suddenly starts moving again, remain calm and brace yourself. Hold onto the handrails or walls to prevent injury in case of a sudden stop. Do not jump or try to exit the elevator while it is in motion.
Wait until the elevator comes to a complete stop and the doors open safely. If the elevator returns to a normal floor, exit cautiously and report the incident to building management.
Important Considerations
Air Supply: Elevators are not airtight. There is usually adequate ventilation to prevent suffocation. Focus on staying calm to reduce your oxygen consumption.
Children: Reassure children that help is on the way and that they are safe. Distract them with stories or games to keep them calm.
Medical Conditions: If you have a medical condition that requires immediate attention, inform the emergency responders as soon as possible. If you have medication, ensure you have it readily available.
After the Rescue
Once you are rescued, report the incident to building management or elevator maintenance. This helps them investigate the cause of the malfunction and prevent future occurrences.
Seek medical attention if you experience any physical or emotional distress as a result of the incident. Even if you appear unharmed, the experience can be traumatic.
The National Elevator Industry, Inc. (NEII) emphasizes regular elevator maintenance as a key factor in preventing malfunctions. Building owners are responsible for ensuring that their elevators are properly maintained and inspected.
Elevator malfunctions, while frightening, are often resolved quickly and safely with the right response. Remember to stay calm, communicate clearly, and wait for professional assistance.
