Bluetooth Speaker With Ac Power Cord
A critical safety alert has been issued concerning a specific model of Bluetooth speaker. The device, identified as the "AcousticWave 3000," is now under scrutiny due to a potential fire hazard linked to its AC power cord.
This recall, initiated by the manufacturer, SoundTech Electronics, stems from reports of overheating and, in some cases, minor fires originating from the speaker's power cord connection.
The Hazard
The issue revolves around a manufacturing defect affecting the AC power cord. Specifically, the cord's internal wiring may degrade over time, especially under consistent use. This degradation can lead to short circuits, sparking, and ultimately, overheating that poses a fire risk.
Affected Model and Identification
The recall impacts the AcousticWave 3000 Bluetooth speaker, model number AW-3000. The model number is printed on a sticker located on the bottom of the speaker unit.
The affected units were manufactured between January 2023 and October 2023. Consumers who purchased the speaker within this timeframe should immediately check the model number and manufacturing date.
What to Do if You Own the Affected Speaker
SoundTech Electronics is urging all customers who own the AcousticWave 3000 to immediately unplug the speaker from any power source.
Do not attempt to use the speaker until a replacement power cord has been received.
Affected customers are advised to contact SoundTech Electronics directly through a dedicated recall hotline: 1-800-RECALL-3000. They can also visit the SoundTech Electronics website (www.soundtechelectronics.com/recall) for detailed instructions and to register for a free replacement power cord.
When contacting SoundTech Electronics, customers will be required to provide their speaker's model number and manufacturing date, and proof of purchase, if available.
Manufacturer's Response
SoundTech Electronics has issued a formal apology for the inconvenience and potential safety risk posed by the defective power cord.
They emphasize that customer safety is their top priority and are committed to resolving the issue swiftly and efficiently.
According to a statement released by CEO John Smith, the company is "working diligently to provide replacement power cords to all affected customers as quickly as possible." The company estimates that replacement cords will be shipped within 7-10 business days of registration.
Reported Incidents
As of November 8, 2024, there have been 15 reported incidents of power cords overheating. Three of these incidents resulted in minor fires. Fortunately, no injuries have been reported to date.
The Consumer Product Safety Commission (CPSC) is working with SoundTech Electronics to monitor the recall and ensure its effectiveness. Consumers are encouraged to report any incidents involving the AcousticWave 3000 to the CPSC at www.cpsc.gov.
Next Steps
SoundTech Electronics has increased its customer service staff to handle the anticipated surge in inquiries. They are also collaborating with retailers to remove the affected speakers from store shelves and online marketplaces.
The recall is ongoing, and updates will be provided on the SoundTech Electronics website and through press releases. Customers are urged to remain vigilant and follow the safety instructions provided by the manufacturer and the CPSC.
