Can You Text 911 In Los Angeles

Los Angeles residents now have an alternative way to reach emergency services: texting 911. This service expansion provides a crucial lifeline for those unable to make a voice call.
Text-to-911 is available throughout Los Angeles County, offering silent assistance when speaking is unsafe or impossible. It is vital to understand how this service works and when to use it.
Who Can Use Text-to-911 in LA?
The service is available to anyone within Los Angeles County with a compatible cell phone. This includes residents, visitors, and those passing through the area.
Individuals who are deaf, hard of hearing, or have speech disabilities can greatly benefit from this.
This service expands accessibility to emergency support, ensuring no one is left without options in a crisis.
What Happens When You Text 911?
When you send a text to 911, it goes to a dispatcher at the local Public Safety Answering Point (PSAP). The dispatcher will then communicate with you via text message to gather information about your emergency.
It's crucial to provide your location and the nature of your emergency in the initial text.
Be prepared to answer follow-up questions and provide additional details as requested.
Where is Text-to-911 Available?
The service covers all of Los Angeles County.
This includes the City of Los Angeles and all surrounding incorporated and unincorporated areas.
Wherever you are within the county, texting 911 is now an option.
When Should You Text 911?
Texting 911 should only be used when calling is not an option. "Call if you can, text if you can’t" is the key phrase to remember.
Situations where texting is appropriate include:
- The caller is deaf, hard of hearing, or has a speech disability.
- A situation where speaking out loud would put the caller in danger (e.g., a home invasion or domestic violence situation).
- When the caller is medically unable to speak.
How Does Text-to-911 Work?
To use the service, simply text 911 from your mobile phone. Your first text message should be brief and include the location of the emergency and the type of emergency (e.g., "Medical emergency, 123 Main Street").
Standard messaging rates apply. Photos and videos cannot be sent to 911 via text.
If text-to-911 is not available in your location, you will receive a bounce-back message advising you to make a voice call. Roaming is limited; the service might not work if you are not on your carrier's network.
Important Considerations
Always provide your location as accurately as possible. Even with advancements in technology, pinpointing your exact location through text can be challenging.
Keep your messages brief and clear. Avoid using abbreviations or slang that the dispatcher might not understand.
Be prepared to answer follow-up questions from the dispatcher.
Future Developments
Ongoing efforts are being made to improve the accuracy of location information provided through text messages.
Public awareness campaigns are planned to educate residents about the availability and proper use of Text-to-911.
Stay informed through local government websites and news outlets for updates on this evolving service.
A Critical Tool for Emergency Communication
The introduction of Text-to-911 in Los Angeles County represents a significant step forward in emergency communication. This service offers a vital alternative for individuals in situations where a voice call is not feasible.
Remember, "Call if you can, text if you can’t."
Knowing how and when to use this service can potentially save lives.
