European Wax Center Richmond Avenue Staten Island

Emergency responders are currently on scene at the European Wax Center located on Richmond Avenue, Staten Island, following reports of a chemical incident earlier this afternoon. Several individuals have been transported to local hospitals for evaluation and treatment.
This incident, occurring at the well-known beauty salon, has prompted a swift response from multiple agencies as authorities investigate the cause and extent of the chemical exposure.
Incident Details
The incident unfolded at approximately 2:15 PM at the European Wax Center, situated at 2654 Richmond Avenue. Preliminary reports indicate that a strong, unidentified odor was detected within the premises, leading to immediate calls to 911.
The New York City Fire Department (FDNY) and Emergency Medical Services (EMS) personnel were dispatched to the scene, quickly assessing the situation and initiating evacuation protocols.
According to FDNY officials on site, a total of seven individuals, including both employees and customers, exhibited symptoms consistent with chemical exposure, such as respiratory irritation and nausea.
Casualties and Medical Response
All seven affected individuals have been transported to nearby hospitals, including Staten Island University Hospital and Richmond University Medical Center. Their conditions are currently being monitored.
EMS personnel on scene provided immediate medical attention, including oxygen administration and decontamination procedures, before transporting the patients.
Authorities have confirmed that none of the injuries appear to be life-threatening at this time.
Investigation and Response
The cause of the chemical incident remains under active investigation. FDNY Hazmat units are on site, conducting air quality tests and attempting to identify the source of the odor.
The New York City Department of Environmental Protection (DEP) has also been notified and is providing support in the investigation.
The immediate area surrounding the European Wax Center has been cordoned off to ensure public safety. Traffic is being diverted, and residents are advised to avoid the area until further notice.
Eyewitness Accounts
“I was getting my eyebrows done when suddenly there was this overwhelming smell,” recounted Sarah Miller, a customer who was present at the salon during the incident. “Everyone started coughing, and it was hard to breathe. They told us to evacuate immediately.”
Another witness, John Davis, who works at a neighboring business, stated, “We saw ambulances and fire trucks pull up. There were people being helped outside, looking distressed. It was definitely a chaotic scene.”
These accounts emphasize the abrupt and concerning nature of the event, triggering a rapid response from emergency services.
Company Statement
European Wax Center corporate headquarters has released a brief statement acknowledging the incident and stating their full cooperation with the ongoing investigation.
“We are aware of the situation at our Richmond Avenue location and are deeply concerned for the well-being of our employees and customers,” the statement reads. “We are working closely with local authorities to determine the cause of the incident and will provide updates as more information becomes available.”
This indicates the company's focus is primarily on supporting investigation efforts and looking after its customers.
Next Steps
The FDNY and DEP will continue their investigation into the source of the chemical exposure, which involves thorough checks and tests.
The European Wax Center location on Richmond Avenue will remain closed until the investigation is complete and the premises are deemed safe for re-occupancy.
Further updates will be provided as the investigation progresses and more information becomes available.

