Greg's Japanese Auto Oil Change Price

Customers are reporting a sudden and significant price surge for standard oil changes at Greg's Japanese Auto locations across the region. Reports indicate price hikes exceeding 30% in some instances, catching many long-time customers off guard.

The popular auto service chain, known for its specialized care for Japanese vehicles, has faced immediate customer backlash following the unannounced price changes. This article breaks down the reported increases, customer reactions, and Greg's Japanese Auto's response to the growing controversy.

Price Hikes Spark Outrage

Multiple customers have confirmed the price increases. A standard oil change, previously advertised and charged at around $60-$70, now costs upwards of $90-$100 at several locations. This price jump was confirmed by comparing recent receipts with previous service records.

Social media platforms are flooded with complaints. Many customers accuse Greg's Japanese Auto of exploiting customer loyalty with the sudden and poorly communicated changes.

"I've been going to Greg's for 15 years," writes one user on Facebook. "This price increase is unacceptable. They didn't even bother to notify anyone."

Location-Specific Variations

While the price increases are widespread, reports suggest some variation between locations. Customers in wealthier suburban areas report slightly higher increases compared to those in more rural locations.

One customer stated that the Glen Burnie location quoted him at $95 for an oil change, where as another customer from the Rockville location reported a quote of $102.

Greg's Japanese Auto's Response

Attempts to reach Greg's Japanese Auto corporate headquarters for an official statement were initially unsuccessful. After several calls to the media relations department, a brief email was received.

The email attributed the price increases to "rising operational costs and supply chain disruptions." The statement offered no specific details about the exact cost increases.

The statement mentioned that they are facing "unprecedented increases in the cost of oil and labor". They state that they must adjust prices to "maintain the level of service that customers have come to expect."

Customer Service Impact

Alongside the price hikes, customers are also reporting increased wait times and difficulty booking appointments. This has further fueled customer frustration.

"I tried to book an appointment online, but the earliest slot was three weeks out," said one frustrated customer. "And then I find out the price is way higher? It's ridiculous."

Next Steps

Customers are organizing online to share information and explore alternative service options. Some are considering switching to independent mechanics or performing oil changes themselves.

Consumer advocacy groups are also monitoring the situation. They are considering filing formal complaints if Greg's Japanese Auto fails to address the customer concerns adequately.

This is a developing story, and we will continue to provide updates as more information becomes available. Stay tuned for further developments.