Larry H Miller Jeep Albuquerque New Mexico
Albuquerque, NM – Larry H. Miller Jeep Albuquerque faces scrutiny following allegations of deceptive sales practices and customer mistreatment.
The dealership is under investigation after numerous complaints surfaced, alleging bait-and-switch tactics, inflated pricing, and questionable service repairs. These accusations have triggered a wave of concern among Albuquerque residents, prompting legal action and demands for accountability.
Customer Complaints Surge Against LHM Jeep Albuquerque
Scores of Albuquerque residents are reporting alarming experiences with Larry H. Miller Jeep Albuquerque. The allegations range from deceptive advertising to unethical service procedures.
Customers claim they were lured in by advertised prices only to be confronted with hidden fees and inflated costs upon arrival. Several individuals have detailed instances where promised discounts vanished during the final sales process.
According to online reviews and filed complaints, some customers were pressured into purchasing unnecessary add-ons and warranties. There are also claims of vehicles being sold with pre-existing damages that were not disclosed.
Details of Alleged Deceptive Practices
Bait-and-switch tactics appear to be a recurring theme in the complaints. Customers report seeing enticing offers online, only to find the vehicles unavailable or misrepresented when they arrive at the dealership.
One customer, speaking anonymously, described being quoted a price that was thousands of dollars higher than the online advertisement. When challenged, the salesperson allegedly claimed the advertised vehicle was a "mistake" and no longer available.
Another common complaint involves inflated pricing on service repairs. Some customers report receiving bills for work that was either unnecessary or never performed. They also allege that they were charged for parts that were not replaced.
Instances of Questionable Service Repairs
Several customers reported concerns about the quality of service repairs. One customer claims their vehicle was returned with the same problem it was brought in for, despite being charged a significant amount for repairs.
Another customer alleged that their vehicle was damaged during a routine service appointment. The dealership allegedly denied responsibility and refused to cover the repair costs.
Legal Action and Investigations
Several lawsuits have been filed against Larry H. Miller Jeep Albuquerque alleging fraud and deceptive trade practices.
The New Mexico Attorney General's Office has confirmed that it is aware of the complaints and is investigating the dealership. A spokesperson stated that the office is taking the allegations seriously and will pursue appropriate action if wrongdoing is discovered.
The Better Business Bureau (BBB) has also received a significant number of complaints about the dealership. The BBB is currently reviewing the complaints and may issue a warning to consumers.
Community Response and Demands for Accountability
Albuquerque residents are expressing outrage over the alleged deceptive practices. A local consumer advocacy group is organizing a protest outside the dealership to demand accountability.
Online forums and social media groups are filled with discussions about the allegations. Many customers are sharing their experiences and warning others to avoid the dealership.
"We will not stand for these deceptive practices," stated a representative from the consumer advocacy group. "We demand that Larry H. Miller Jeep Albuquerque be held accountable for its actions and that affected customers receive restitution."
LHM Group Response
The Larry H. Miller Group has issued a statement acknowledging the concerns raised by customers. They stated that they are taking the allegations seriously and are conducting an internal investigation.
The statement also emphasized the company's commitment to customer satisfaction and ethical business practices. They pledged to take corrective action if any wrongdoing is discovered.
The company says it's fully cooperating with the investigation.
Next Steps and Ongoing Developments
The New Mexico Attorney General's Office investigation is ongoing. The office is urging any customers who have experienced problems with Larry H. Miller Jeep Albuquerque to file a formal complaint.
Lawsuits against the dealership are proceeding through the court system. The outcomes of these lawsuits could have significant implications for the dealership's future.
Consumers are urged to exercise caution when dealing with Larry H. Miller Jeep Albuquerque and to carefully review all documents before making a purchase or authorizing service work. Stay informed as the investigations and lawsuits progress.
